Shipping policy

You'll receive an initial confirmation email when your order has been submitted. Once your payment clears and dispatch information is available, we'll email you a tracking number for your parcel. 

We will generally dispatch all orders on the same day if ordered before 1pm or the next business day. If there are any issues with your order we will contact you about different options. 

How long until I receive my order?

Most customers receive their deliveries in 1-2 business days. 

Please note parcels going to a remote area and large parcels going to WA may take longer.

**International delivery times will vary per country. 

What if I am not home?

The courier does not require a signature to leave a parcel.

How can I track my parcel?

You can easily track your parcel status with the tracking number Via the Australia Post website. 

Parcels are not insured. If they are lost in the mail it is not the responsibility of Dusty Pink. We ask that you please speak to Australia Post. If you would like to add insurance (specifically for international parcels - please email dustypink@outlook.com.au immediately after purchase).